Complaints We work hard on the quality of our fundraising but if you are not happy with any aspect of it and wish to make a complaint then please contact us in the first instance. Call 0208 347 8111 between 9 and 5:30 weekdays. Email [email protected] Write to Donor Care, Action For Kids, Ability House, 15a Tottenham Lane, London, N8 9DJ. We take all complaints seriously and will endeavour to investigate and resolve your complaint within 5 working days and take any further action necessary. Action For Kids are registered with the Fundraising Regulator. Please also see our promise to our supporters.