Complaints We work hard on the quality of our fundraising but if you are not happy with any aspect of it and wish to make a complaint then please contact us in the first instance. Call 0208 347 8111 between 9 and 5:30 weekdays. Email firstname.lastname@example.org Write to Donor Care, Action For Kids, Ability House, 15a Tottenham Lane, London, N8 9DJ. We take all complaints seriously and will endeavour to investigate and resolve your complaint within 5 working days and take any further action necessary. Action For Kids are registered with the Fundraising Regulator. Please also see our promise to our supporters.